faq
frequently asked questions
We know that there are few things more wonderful, than a good fit. with that in mind, we try to ensure that every garment feels custom made just for you. Below are our general sizing standards in inches - we encourage as much detail as possible in the order comments in checkout.
size |
bust |
waist |
hips |
xs | 30 - 32 | 24-27 | 32-34 |
s | 32-34 | 27-30 | 34-36 |
m | 34-36 | 30-34 | 36-38 |
l | 36-38 | 34-37 | 38-40 |
xl | 38-42 | 37-40 | 40-42 |
xxl | 42-44 | 40-42 | 44-46 |
3x | 44-46 | 42-44 | 46-48 |
We also strongly encourage adding order notes with measurements of any applicable areas!
We keep a small stock of best sellers but most everything else is made to order - which also allows for any requested size adjustments if necessary.
That said, please allow 5-7 days for production time. Any delay beyond that and we will let you know asap.
Orders over $100 ship free within the US.
Most items ship within 5-7 days via your selected method.
Expedited shipping is available for both international and domestic orders.
Flat rate domestic shipping for orders under $100 is $8.
We ship internationally, calculators for the various couriers are on the checkout page.
bamboo & cotton blends
bamboo fabric has a unique antibacterial quality due to a naturally occurring bio-agent found in the bamboo fiber, which makes it naturally antibacterial, anti-fungal and odor resistant, even through multiple cleanings. Wearing bamboo fabric helps reduce the bacteria that thrive on your clothing and skin, which means less unpleasant odor causing bacteria.
- wash in cool/warm water (up to 50 degrees Celsius) with a gentle detergent
- NO bleach
- tumble dry low or hang/lay flat to dry
- do not iron
- elastic is heat sensitive and will deteriorate over time if exposed to extreme heat
lingerie, swimwear & synthetics
proper care of your fine garments will ensure longevity. some of these garments contain various fabrics that are best cared for as follows
- wash in cool water (up to 40 degrees Celsius) with a gentle detergent
- NO bleach
- tumble dry air only or hang/lay flat to dry
- do not iron
- elastic is heat sensitive and will deteriorate over time if exposed to extreme heat
let us know if you have any questions - we're invested in your delight!
You can find us at Eugene Saturday Market for the 2022 Season! Booth 177 (between the fountain and the south lawn). It's always a good time at market, and it's an opportunity to browse new items before they hit the internet!
We're hoping to make it to a couple of other festivals this year and will post the info here as the news comes in!
Got questions? drop a line directly to harlequin@okikaidesigns.com